Words can hurt; words can heal.
But what many leaders forget is that the higher they climb on the "Food Chain," of responsibility, the greater damage they can do with a few careless words.
People 'hear' you differently when they know you are in a leadership position, (and everybody is a leader to somebody). Instead of 'shooting from the hip' by talking without thinking- try something new.
Consider what you would say if you knew a television camera was pointed your way. The world is shrinking because of social networks, so please take a few minutes to think about how you are coming across; that way we don't have to see you sticking your foot in your mouth as the next viral video on YouTube.
Speak less... Say more