Tuesday, November 11, 2008

the crazy roller coaster of conflict - circle arguments

The Crazy Roller Coaster of Conflict
How to break out of circle arguments to find peaceful connection

By Dwight Bain, Nationally Certified Counselor & Certified Life Coach

“It’s your fault!”
“No it’s yours!”
“Oh yea, well you’re a bigger one!”

And on, and on the conflict goes. It’s what I call a circle argument because it goes around and around and never really gets anywhere and everyone ends up feeling bad. Sort of like a seriously dysfunctional merry-go-round except a lot more dangerous- it’s what I call the “Crazy Roller Coaster of Conflict.”

Are you a roller coaster fan or do they just make you fearful? I’ve found that most people are clearly on one side or the other, so let me ask it again. Do you really love the twists and turns of giant thrill rides or does it seem completely crazy to you?

If you absolutely can’t get enough of coasters you are not alone. Almost 300 million people visit theme parks every year and many of them are roller coaster enthusiasts. They love the excitement of a controlled setting that provides a rapid rush without any real risk.

So, if you love coasters let me ask the question again, but changing just one factor- the safety harness. You know, the big foam covered steel brace that covers your chest and completely locks you snugly into the seat. What if that safety harness failed 20% of the time? Would you like the ride with the risk of hanging on for your life one out of every five trips? Nah, I wouldn’t either. It would be a crazy coaster and only people totally out of touch with reality would ever get on it and they certainly wouldn’t ride it twice.

Conflict in relationships is a lot like the crazy coaster- it races round and round and occasionally you feel like you are hanging on for your life. That’s why most people don’t like conflict. They believe that no one wins the fight and that both sides end up losing so they try to avoid the tension of conflict by doing everything possible to avoid ever getting on the roller coaster of conflict.


Conflict- a disagreement, struggle or battle over opposing issues or principles. From the Latin word ‘conflictus’ meaning an act of striking together or clashing with. – Webster’s Dictionary

Everyone has to deal with conflict at every stage of life, consider-

-Little kids who have conflict with their mom over bedtime or eating veggies
-Employees who have conflict with co-workers because of office politics
-Students who have conflict with the bully on the playground
-Husbands who have conflict with their spouse over spending
-Wife’s who have conflict with their mate over sloppiness
-Teachers who have conflict with students who won’t do assignments
-Politicians who have conflict with each other about who has the best plan
-Roommates who have conflict over who cleans up the kitchen
-Friends who have conflict over differences of opinion and belief

Since everyone has conflict, the bigger question is what will you do about it? People develop a style of managing conflict in childhood which flows out of their personality and family of origin. If you grew up in an environment where everyone stayed quiet and stuffed anger to avoid conflict then you will likely do the same. If your childhood home was full of shouts and mean spirited fighting was a daily occurrence then you will repeat the process. It can be pretty hard to break the cycle but it can be done if you are ready to change. Here are some insights to help you break out of circle arguments to move forward to have real connection in your communication with others.

Start by identifying the type of conflict that you are facing

Internal- struggling inside between multiple choices or decisions

Personal- struggling with opinions between you and other people

Organizational- competition, clashes or power struggles within or between groups, (like
countries, families, schools, churches or political parties)


Next- track your typical response to conflict

1) Attacking-
When facing conflict you take an approach that includes traits of attacking others aggressively or passively with actions that could be described as- controlling, judgmental, close-minded, critical, using power plays, attacks behind your back, uses criticism and “put-downs”, starts false rumors, pretends to have done nothing wrong, complaints, making negative statements about everything, blames others, pulls others into disagreements, delights in misery of others.

2) Avoiding-
When facing conflict you take an approach that actively tries to avoid any form of pressure from others by choosing one of the following- playing dumb, withdraws, stuffs emotions, indecisive, acts innocent, defensive, sidesteps the issue, twists or bends the truth, blames others, avoids facing the truth about themselves and the situations around them.
Finally- focus on taking positive action based on your personality

If you are an attacker personality, then step back and remember the words of St. Paul who taught, “As much as possible try to live at peace with everyone.” Take a breath and focus on making responsible choices to calm the situation down, but start by calming yourself down first. This is a way to slow down the crazy coaster of conflict and break out of having another needless circle argument.

If you are an avoider, then step up to face the issues directly instead of stuffing it inside or trying to shy away from whatever tensions you may be trying to not deal with at work or at home. Since many people would rather avoid than deal with issues it will be important to remember the different stages of conflict to challenge you to grow to a stronger level of honest expression.

Conflict levels:

-The real issue, (this is the only level that a solution can occur on)
-Attack, blame, ignore, or circle argue which only leads to more conflict
-Question everything, feel confused or full of doubt that things will change
-Escape the relationship or give up on things ever changing

To break out of a circle argument- focus on finding and dealing with the real issue. If you are in a conflict with a small child who says, ‘you’re not the boss of me,’ focus on the immaturity and selfishness that can get in the way of rational thought. If you are facing a power struggle with a co-worker who is acting like a small child use the same approach. Face things directly and talk about the real issues. Don’t shout and don’t sulk. Just get real.

When you begin to take bold action to honestly face issues you will see the level of conflict begin to decrease and the level of satisfaction in your relationships increase which is a lot better way to live than being stuck on the crazy coaster of conflict.


Reprint Permission- If this article helped you, you are invited to share it with your own list at work or church, forward it to friends and family or post it on your own site or blog. Just leave it intact and do not alter it in any way. Any links must remain in the article. Please include the following paragraph in your reprint. Thanks!

"Reprinted with permission from the LifeWorks Group eNews (Copyright, 2004-2008, by the LifeWorks Group in Florida). Sign up for our complimentary counseling & coaching resources at www.lifeworksgroup.org "

About the author- Dwight Bain is dedicated to helping people achieve greater results. He is a Nationally Certified Counselor, Certified Life Coach and Certified Family Law Mediator in practice since 1984 with a primary focus on solving crisis events and managing major change. He is a member of the National Speakers Association and partners with media, major corporations and non-profit organizations to make a positive difference in our culture. Access more counseling and coaching resources designed to save you time by solving stressful situations by visiting his counseling blog with over 150 complimentary articles and special reports at www.LifeWorksGroup.org

frozen by the fear of wrond decisions

Frozen by the Fear of Wrong Decisions
A coaching process to guide you toward greater results

by Dwight Bain, Certified Life Coach & Nationally Certified Counselor

One of my favorite sayings to share with people facing a major decision is "you always have options." Yet in challenging times people are often so frozen by fear from making a wrong decision that they don't make a decision at all and life passes them by. Think of how many events in life are complicated or missed completely because of the roadblock of being afraid to fail by making a decision and then making that decision work...

-Marriages that didn't happen because of a shy guy with cold feet

-Promotions that never occurred because of the fear of asking for it

-Scholarships left on a table somewhere because someone was afraid to fill out the paperwork

-Trips to exotic places that were always talked about, but never taken because no one sat down to schedule it

-Relationships that failed because someone didn't decide to work on issues and quietly let things 'slip, slide away'

-Forgiveness that was never granted because someone never got past the fear of saying that they were sorry

I've noticed that people will fit into one of the following levels when facing a major decision. Think about where you are in the process.

Level 1- Go Numb- and do nothing

This level is where an individual is so paralyzed by fear that they can't take action and may experience major signs or symptoms of distress. When someone feels numb inside, they often describe their life as being in a 'fog' and often crash in the process. This may be the most dangerous level of all.

Level 2- Passive Pleasing

This level is about pleasing others in a very non-assertive way. The people pleaser personality is passively trying to avoid a conflict, yet often their quietness of not dealing with issues is covering up an emotional explosion that can erupt at any time. This person looks quiet and pleasant on the outside, yet often is irritated and frustrated on the inside.

Level 3- Mediocrity in the Middle of the Road

When people are trying to be politically correct they often will just sit in the middle of the road on an issue. Are they conservative or liberal, do they see things as white or black? You never know because this person refuses to take a stand- often because they either don't care about the situation to have an opinion about it, or are afraid to say it. The risk of sitting in the middle of the road is that you will eventually be run over by a more direct personality who knows where they are going.

Level 4- Active & Assertive Expression

If you know what you believe and are able to express it then you are in a situation of active and assertive expression. People know where you stand because you tell them, instead of trying to hint around for them to read your mind. This level may lead to some hurt feelings on occasion, but those are soon forgotten because positive action eventually leads to positive results.
Level 5- Energetic- Do it all with Enthusiasm

This level is a joy to watch develop in a person's life when facing a major decision. They KNOW that it's the right person to marry, or the right college to attend, or the best time to move on to a better career. There is such a degree of personal power in energetic decision makers that people just want to be around them to gain insight and strength to face the decisions they need to make in their own lives with more confidence. Everyone loves to be around level 5 decision makers because even if the things that need to change aren't pleasant, this individual is able to communicate in such a way that it is just natural to follow their lead.

As you think through the 5 levels of decision making, I hope you saw most of your personal or professional life in either level 4 or 5, because that is where the action is. You can't get results if you are frozen by the fear of being indecisive. Life is changing fast and you must be focused on how to rapidly change with it if you want to be more successful.
Here is a LifeWorks Group exercise designed to coach you through the decision process. Hopefully you can use it today to rapidly sort through your options to come up with a rock solid decision and build a better future. So take out your legal pad, or map it out in an email to review with a coach, mentor or friend as you move from being frozen by fear to growing forward in greater faith because you have mastered the secrets to making right decisions.

STRATEGIC COACHING DECISION MAKING PROCESS

-Define a particular problem, question or choice you are currently struggling with

-List your options for resolving the question or choice

-Write the possible outcomes for each option, both short term and long term

-Write the benefits or risks of each option

-Determine which option corresponds most closely with your overall values and goals

-Determine which option is the healthiest choice for all involved

-Is this a decision you can commit to for a specified period of time, and if so how long?

-Talk with a supportive/trusted people about the options and write down useful suggestions: (it may be tempting to skip this step, but this is one of the most valuable parts of gaining an objective perspective and to 'test' your ideas before you put them into practice).

Reprint Permission- If this article helped you, you are invited to share it with your own list at work or church, forward it to friends and family or post it on your own site or blog. Just leave it intact and do not alter it in any way. Any links must remain in the article. Please include the following paragraph in your reprint.

"Reprinted with permission from the LifeWorks Group, www.LifeWorksGroup.org eNews (Copyright, 2004-2008, by the LifeWorks Group in Florida. 407-647-7005)"

About the author- Dwight Bain is dedicated to helping people achieve greater results. He is a Nationally Certified Counselor, Certified Life Coach and Certified Family Law Mediator in practice since 1984 with a primary focus on solving crisis events and managing major change. He is a member of the National Speakers Association and partners with media, major corporations and non-profit organizations to make a positive difference in our culture. Access more counseling and coaching resources designed to save you time by solving stressful situations by visiting his counseling blog with over 150 complimentary articles and special reports at www.LifeWorksGroup.org